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This course is ideal for anyone seeking a career in customer service. The majority of delegates attending our customer service courses are in customer-facing or customer support roles, who want to develop their customer service skills and behaviors. PFB’s customer service training is specifically designed to develop the participants’ skills and behaviors to offer exceptional […]


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For a review and rewrite of your CV we charge 3000 naira only, however if you need, cover letter template we charge you 1000 naira only. The CV review comes with like interview questions from your CV. Interview coaching/preparedness is 1000 naira only Please  send CV to

Are You Hiring Soon?

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Hello, I hope all is well with you. I was wondering what you saw on the horizon in terms of adding new staff this year. Let me know if there is anything that I may be able to help you with. Even if you are not hiring for a while, feel free to call if […]

Why is staff training important?

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Staff training is important in an organization because it leads to growth of the organization. This happens because well trained employees are more likely to offer great services to customers, which leads to immense customer satisfaction. Keep up with industry changes Industries are constantly changing and so it is important for a business to develop […]

Independent recruiters = MORE revenue

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Ironically, that value is tied directly to revenue . . . exactly what companies are trying to save by using internal recruiters as opposed to independent recruiters. In order to excel and seize market share from the competition, companies must fill their most critical positions with the best candidates in the marketplace in the shortest […]